Privacy Policy

Privacy Policy // Data Sovereignty & Community Directive
Effective Date: June 6, 2026
At FORTRESS COMMAND, we balance community collaboration with data security. This document outlines how our user accounts, support desks, and community forums manage data safely, while reinforcing that our downloadable desktop application remains 100% telemetry-free and private.
1. Who We Are
Our website address is: fortress-command.com
This site provides the central hub for our software distribution, developer forums, support tickets, and collaborative documentation layers.
2. Information We Collect & Community Use Cases
User Accounts & Registrations
When you create an account on our platform to access forums or the help desk, we collect your self-chosen username and active email address.
  • Privacy Directive: We encourage the use of anonymous or pseudonymous email addresses and usernames to protect your real-world identity.
  • Administrative Access: Account details are used strictly to authenticate your logins and deliver relevant forum updates or support replies.

Community Forums & Bug Reports
When you participate in our community help forums or file a bug report:
  • We collect the text data, code blocks, or system readouts you submit.
  • Your public username and chosen avatar will be visible to the public alongside your posts.
  • Please ensure you scrub any highly sensitive coordinates, asset keys, or private system names before publishing a public bug log.

Help Desk & Support Tickets
When you submit a request through our help desk system, your message history and technical inquiries are stored securely in our internal administrative portal. This data is private and is visible only to our core systems management team to solve your issue.
3. Web Metrics, Media, & Cookies
Cookies
  • Login Retention: If you log in to your account, our system deploys security cookies to store your session data and interface display settings. Login cookies last for two days, and layout preferences last for a year. Selecting “Remember Me” keeps your access alive for two weeks. Logging out immediately flushes these session hooks.
  • Forum Mechanics: Standard cookies are used to keep track of unread topics and ongoing forum comment flows for your convenience.

Media Uploads
If you attach images or screenshots to bug reports or forum threads, ensure you strip embedded location data (EXIF GPS) first. Other visitors can freely download public forum attachments and extract metadata if it is left intact.
4. Retentions & Data Rights
  • Forum Posts: Public forum submissions and technical bug reports are retained indefinitely to act as a permanent troubleshooting library for other users.
  • Account Controls: You retain total authority over your identity. You can view, modify, or completely delete your account profile details at any exact time (except your unique username).
  • Data Erasure Requests: You can request an exported file of any personal database records we hold regarding your account or support tickets, or ask for a complete wipe of your user profile and private tickets.

5. Third-Party Data Transmission & Retentions
We never trade, sell, or rent your account data, ticket logs, or forum information to any commercial entities or marketing bureaus. Automated spam verification filters are used strictly at the registration gate to defend our forums against automated bot incursions.
6. Immutable Software Layer Disclaimer
While this web portal facilitates community support through active profiles, the downloadable FORTRESS COMMAND desktop application software remains completely isolated from the web:
  1. Zero Telemetry: The local app never links to your website user account or help desk profiles.
  2. Air-Gapped Operation: All botanical ledgers, line-of-sight math solvers, local AI chats, and tactical text strings compile natively inside your computer’s local sandbox.
  3. Local Authority: The app has no cloud capability; your offline database state belongs exclusively to you.